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EternalEnigma21 10-07-2007, 12:44 AM Just remember they pay A LOT less for that car...invoice is not actually what they pay even though they will lie and tell you that. They likely pay about 3k less for it.
I know you want to believe that, but its not true. dealer holdback avgs 2% of invoice (ie 20k car = 400 bucks) and there' usually something called wholesale financial reserve, which usually equals about 1%. Some manufacturers are different, but this is the case with toyotas and hondas...
I always hated it when people came in and tried to act so sly and told me all about the business when they knew jack shit. One of the main reasons I left the business was that car buyers can turn into major dick-holes and will not allow honest salespeople to make a living.
Invioce DOES reflect the exact amount that the dealer strokes a check for, but they get refunded the amounts for holdback and financial reserve...
so its a deception, but you wouldn't believe how many people actually expect you to take a loss on a vehicle when they purchase one...
ladybrave, shop online and get a quote for what you want. dealing online will get you the best deal, and assure that you get the exact car you want without having to settle for something in someones inventory.
If you're not physically there looking at a new car (that isn't even what you had in mind in the first place) you have alot more bargaining chips.
use dealer's pricing against one another, but remember, the 2008 accord is a newly redesigned car, and hondas tend to sell for sticker when they first come out, even moreso than other manufacturers... you may have to wait a bit before you get your deal, but thats sometimes the price you pay to be the first on the block with the new toy.
if you get it for a few hundred bucks over invoice, you're doing great.
2008 Honda Accord optional equipment at Edmunds (http://www.edmunds.com/new/2008/honda/accord/100939059/optionsresults.html?action=2)
edmunds is saying they're selling for sticker, but you may be able to find a deal at a mega volume store...
FRPLG 10-07-2007, 12:56 AM You know...now that you mention it, I have never heard anything bad about a focus (other than personal opinions about power and style). I haven't heard anything bad about a Fusion either, but to be fair, I don't know a single person that owns one, or even rented one. All other Ford vehicles I have strong negative opinions of due to several people / vehicles and my own experience with Ford.
Ford is really doing a good job with their development lately. Most of their intros over the last 5-7 years have been very solid cars. The Focus is a good car and really has a lot of value for the money and everyone I know is almost raving about the Fusion. If GM could put some cars out like Ford the perception of US cars would change. It would take a while for a new image to take hold but it would change. I think any of the well rated Fords are good bets.
EternalEnigma21 10-07-2007, 12:58 AM Call another Honda dealership and ask for a sales person, when you get one, write down his name and ask him if he has any BMW 3 series, he obviously won't, but now you have his name. So when you talk to your salesman, say, "so and so from DC Honda told me he'll have my car ready for only $650 over invoice, so either you drop it to $500 over invoice RIGHT now, I'll buy, if not, I'm going over there. You have 5 minutes to make a decision."
i wouldn't deal with guys like that.... my fav. line was, "well, it looks like we're not going to do business but we'll leave friends... or you'll leave and drive to another dealer and start all over with this crap... I'll just stay here for the next customer to come to me within the next five minutes, and maybe I'll have better luck" and shake your hands.
bullying salesmen works on new guys and scared salespeople, but the old pro's will only try harder and harder to screw you... the guys who are seriously trying to make a career out of car sales won't waste alot of time with someone if they cant find a common playing field...
I did business a little different, though. I had the HIGHEST CSI (customer satisfaction index) for 3 years in the store that had the highest scores in the northern VA area, and 75th in the nation, because I didn't jerk customers around, but had the self respect not to put up with the games people play either...
FRPLG 10-07-2007, 01:07 AM I know you want to believe that, but its not true. dealer holdback avgs 2% of invoice (ie 20k car = 400 bucks) and there' usually something called wholesale financial reserve, which usually equals about 1%. Some manufacturers are different, but this is the case with toyotas and hondas...
I always hated it when people came in and tried to act so sly and told me all about the business when they knew jack shit. One of the main reasons I left the business was that car buyers can turn into major dick-holes and will not allow honest salespeople to make a living.
Invioce DOES reflect the exact amount that the dealer strokes a check for, but they get refunded the amounts for holdback and financial reserve...
so its a deception, but you wouldn't believe how many people actually expect you to take a loss on a vehicle when they purchase one...
ladybrave, shop online and get a quote for what you want. dealing online will get you the best deal, and assure that you get the exact car you want without having to settle for something in someones inventory.
If you're not physically there looking at a new car (that isn't even what you had in mind in the first place) you have alot more bargaining chips.
use dealer's pricing against one another, but remember, the 2008 accord is a newly redesigned car, and hondas tend to sell for sticker when they first come out, even moreso than other manufacturers... you may have to wait a bit before you get your deal, but thats sometimes the price you pay to be the first on the block with the new toy.
if you get it for a few hundred bucks over invoice, you're doing great.
2008 Honda Accord optional equipment at Edmunds (http://www.edmunds.com/new/2008/honda/accord/100939059/optionsresults.html?action=2)
edmunds is saying they're selling for sticker, but you may be able to find a deal at a mega volume store...
I'm with you on this. I like to get a deal but I also don't begrudge the salesperson trying to do their job and make a profit. The dealership is a profit making venture. I know car dealers have bad reps but I'd imagine a good percentage of them are just as honest as anyone.
mredskins 10-07-2007, 10:18 AM i wouldn't deal with guys like that.... my fav. line was, "well, it looks like we're not going to do business but we'll leave friends... or you'll leave and drive to another dealer and start all over with this crap... I'll just stay here for the next customer to come to me within the next five minutes, and maybe I'll have better luck" and shake your hands.
bullying salesmen works on new guys and scared salespeople, but the old pro's will only try harder and harder to screw you... the guys who are seriously trying to make a career out of car sales won't waste alot of time with someone if they cant find a common playing field...
I did business a little different, though. I had the HIGHEST CSI (customer satisfaction index) for 3 years in the store that had the highest scores in the northern VA area, and 75th in the nation, because I didn't jerk customers around, but had the self respect not to put up with the games people play either...
Dude my heart goes out to you I don't know how you could work in that business. So many assholes. Seriously if you are a educated buyer no one is going to screw you. There is no need to go into the dealership like you are going to do battle, they tell you a price if you don't like it walk out. No need to go back and fourth waste of time.
When I bought my 04 Accord I went to Brown Honda in Fairfax, they could have given two shits about me or my needs. So I politely said thanks but no thanks and head off to Rosethale in Tysons. Very nice people spent lots of time with me showing me the diffrent cars and which would work best for my finicial needs and personal driving needs. Halfway thur the process Brown honda calls me and offers me the same car as Rosenthal for $200 less, I told them politely no thanks I will pay a few extra dollars to a dealership that seems to guienly care about my needs.
When buying new cars espically hondas and toyotas there is very little room for huge discounts. I personally would rather go to the dealership have a nice experience, not get ripped off (educated buyer), and come home with the car I want.
Daseal 10-07-2007, 11:33 AM Canthetuna -- at the same time, many car salesman are real dick holes to. We went to a dealership to look at cars, we said from the very start we would NOT buy today, and we were simply driving to compare cars. After we left the dealership, the salesman would not stop calling us. Three times a day for a week, even after we said if we decide to buy the car, we won't be buying it from you.
I hate aggressive salesmen. You're much more likely to get my sale if you let me browse and let me come to you.
EternalEnigma21 10-07-2007, 12:11 PM Canthetuna -- at the same time, many car salesman are real dick holes to. We went to a dealership to look at cars, we said from the very start we would NOT buy today, and we were simply driving to compare cars. After we left the dealership, the salesman would not stop calling us. Three times a day for a week, even after we said if we decide to buy the car, we won't be buying it from you.
I hate aggressive salesmen. You're much more likely to get my sale if you let me browse and let me come to you.
yeah there's a double edged sword with the calling people after the non-sale... I used to discuss phone calls before people left in order to set up expectations with them...
if they told me not to call them, i would't but I would always ask if I could call and check up with them, and try to have something else to let them know...
I've had alot of customers, though, call managers, or had managers call random customers (as the good ones do) etc.. and complain that they were'nt contacted and they felt that the salesman didn't want their business since they weren't followed up with. that happens more than you can imagine and that will get a salesman fired...
Having said that, even being in sales I hate agressive salespeople myself. Especially furniture shopping... I don't know what it is about shopping for furniture. I don't think I really need a salesman to help me pick out a couch or table, and don't like them lurking when my wife and I are talking about our decor and budget... they really piss me off.
A car, or even high end electronics I completely understand and welcome help (as long as its insightful and professional) but a fucking chair? Get a real job! ;)
jsarno 10-07-2007, 12:55 PM I know you want to believe that, but its not true. dealer holdback avgs 2% of invoice (ie 20k car = 400 bucks) and there' usually something called wholesale financial reserve, which usually equals about 1%. Some manufacturers are different, but this is the case with toyotas and hondas...
Sound like a car salesman if you ask me.
I know the #1 salesman for the GM dealership out here, AND I know the owner of the dealership, and we have discussed this. I know for a fact that you are incorrect. (at least on GM cars) I have never bought a toyota or honda, but I find it hard to believe that GM cars are that much different from Toyota's and Hondas.
Don't give me that sob story about needing to make a living. Have you, or have you not skrewed people with high prices?
jsarno 10-07-2007, 01:03 PM Having said that, even being in sales I hate agressive salespeople myself. Especially furniture shopping... I don't know what it is about shopping for furniture. I don't think I really need a salesman to help me pick out a couch or table, and don't like them lurking when my wife and I are talking about our decor and budget... they really piss me off.
A car, or even high end electronics I completely understand and welcome help (as long as its insightful and professional) but a fucking chair? Get a real job! ;)
I worked for a furniture company for 3 years as their credit and collections manager. I had to start that from the ground up. The sales people there were good people, but like you said, they needed to make a living. I watched as even the owner skrewed his own relatives. He would tell them a certain price and say "that's what I paid for it". When in fact he paid about 50% less than that for it. The lowest furniture has about a 50% mark up on it, the decent furn. has about a 75% mark up, and the high end can be anywhere from 100%-200% depending on where you are.
It's a lot harder to sell furniture than it is to sell cars. Even if you do pull off a decent sale it doesn't go very far.
A good salesman will tell you what you want to hear, while they may be good people, they are ruthless when dealing with them because it is their finnacial well being you are messing with. All sales people have to be underhanded at some point to be effective. It's a shame, but it's true. Money does that to people.
EternalEnigma21 10-09-2007, 01:37 AM Sound like a car salesman if you ask me.
I know the #1 salesman for the GM dealership out here, AND I know the owner of the dealership, and we have discussed this. I know for a fact that you are incorrect. (at least on GM cars) I have never bought a toyota or honda, but I find it hard to believe that GM cars are that much different from Toyota's and Hondas.
Don't give me that sob story about needing to make a living. Have you, or have you not skrewed people with high prices?
Wow... its amazing that you have this insight that even third party websites, whose sole purpose is to inform the public of the inner workings of car dealerships, such as edmunds.com, kbb.com, and nada.com don't have access to. Hell I worked in the business on and off for over 5 years and didn't know all of the things you're telling me now....
As far as GM's go, I know there's actually less markup now then there was 3 years ago, because when GM ran a campaign to lower all of their MSRPs on their cars (as some of you will remember) a few years ago after their "employee pricing" thing, there's actually less markup in the GMs.
However, there are times when GM will give factory to dealer incentives (dealer cash) for certain units that do not have to be given directly to customers, and can be either included to make a deal, or are awarded to the dealer as profit...
these vary month to month and per unit and are far more common, and generally far greater values when it comes to domestics.
I think its great you had a conversation one time with a car salesman and now you are an auto industry expert. I was only a consistant top 5 salesman, Toyota Certified Expert, Toyota Truck Champion, and Internet Sales Manager for a few years. I saw the books and where money went.
I'll never talk about the secret society I joined and the oaths I took to never enlighten anyone about the inner secrets of the brotherhood, even when I left the business and had no reason not to tell the absolute truth about the things I experienced...
and to answer your question, NO. I never screwed anyone. Not to say that there handn't been instances where someone could've bought a car for less than what they did, but thats in all walks of business. I'm sure someone could pay someone less for what you do, but that doesn't mean you're screwing them...
My manufacturer allowed for 5-15% profit on vehicles from cost to MSRP and I never sold a car for more than MSRP. Compare that to most comsumer products, or even homes and who's screwing who?
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