Anyone in the market for a new HDTV?

PennSkinsFan

Man, I am thinking about it bad. I have a 42 inch in my LR and am thinking of looking at a 58 inch. I guess within the next two to three weeks will be the sweetest time to buy.

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Mattyk

I've got a 37" Panasonic plasma in my living room right now, but I've got my eye on upgrading to a 46". This is definitely the time to do it.

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firstdown

I wouldn't buy a peice of bubble gum from Best Buy. Their customer service (or lack of customer service) stops the minute the item is out the door. Unless you buy their extended coverage then they might help if you have a problem. So in another words you have to pay for them to stand behind any product they sell.

dmek25

that's funny. a guy i work with swears by them. and they are also building one right down the road, near all the outlets

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BDBohnzie

I bought my last 2 TVs from Best Buy (6 and 5 years ago, so both are CRTs), but did buy the extended warranties, and both paid off. My 32 inch was pretty much rebuilt on the inside right before the warranty expired (needed a new system board).

However, I did have a problem with their outsourced delivery vendor for their appliances...so I won't buy appliances from them anymore.

But to each their own. Smaller stuff I wouldn't hesitate to go, but larger ticket items I'd do some research.

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Mattyk

That's pretty much how things work, why would they help you if they don't have a vested interest?

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firstdown

Well thay lost my business over a DVD player that cost less then $50.00. We purchased one from them for my daughter to take back to school. When she got back to school the unit did not work and where she goes to school there was not a best buy near her. She came home and 32 days after we purchased the unit we took it back and they would not do a thing for us. I explained the away to school thing and how it never worked but they just said we can give you the address to send it in as it was still under warranty. The shipping cost was more than what the for unit which they knew so they offered to sell me a new unit. I spoke to the MGR with the same results and I explained that we would never shop at best buy again and they would loose more business then the unit was worth. They kept bring up the extended warranty but I kept asking why I had to purchase the warranty for them to stand by a product that was still under warranty and never worked from the start. Still no help. Its just poor service on their part and they will never get another dollar from me. I also know others that have had the same type of issues. The problem I have is that they could have just sent this unit back with others from that CO. and they would have sent them a replacement without any questions so they would not be out one penny. Just their time to send it back.

saden1

That don't mean they can sell you a DOA product and then treat you like a criminal. My boy bought a big screen TV from them, put it in the back of his truck and when he got home with it the front panel glass was broken. When he returned it the return clerk had the audacity to say "how do we know you didn't break it?"

Except for maybe little things you need ASAP BestBuy is trash and as it turns out the competition is trashier around here, especially Fry's. Thankfully Amazon is here...point, click, you're done!

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firstdown

Was that Best Buy who fixed the TV of the manufacturer of the TV who did the repair? Their policy is after 30 days it goes to the manufacturer on your dime not theirs.

BDBohnzie

It was Best Buy, or a local repair shop that was contracted by Best Buy to do my service, not Sony. But like I said, I did get the extended warranty on the TVs...

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Bad Things man, I mean bad things...

“WE TOOK HIM IN THE SIXTH ROUND SO WE'RE NOT SMART EITHER.” - Shanny on what the Skins saw in Alfred Morris

firstdown

Sorry I thought that you said you did not get the warranty. My bad.

wolfeskins

i gotta agree with you firstdown, best buy sux. my inlaws had some major issues with best buy.

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firstdown

I see your in Chesapeake Va was it the one on Portsmouth Blvd across from the mall?