Quote:
Originally Posted by mredskins
$400 bucks! Just move on not worth the headache. I thought we were talking a couple grand or more.
Here is a lesson when dealing with companies like this follow their rules to the T. You dropped the ball by not giving them that form fast enough so honestly shame on you.
Just recently I cancelled Comcast with in the 30 days by phone and they said you must have your equipment back ASAP. So I brought it to them that day and they gave me a receipt. Fast forward a few weeks someone calls from Comcast saying i owe $X Isaid nope her is a scanned copy of my receipt. $X removed from my file.
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Their "rules" have to be documented contractually. Otherwise "rules" are more just guidelines and when guidelines get enforced as rules by a company it is almost always to the detriment of the consumer. Hence the need for black and white and not gray.