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Originally Posted by CooleyAsCanBe
Good:
Clyde's Restaurants in the D.C. area (and those owned by Clyde's group-Old Ebbit, 1789, Tombs...). They bend over backwards and give out all kinds of free stuff if anything goes wrong.
Apple does agreat job too. Fast return of product after repairs and good phone support.
Bad: Gateway. Man, they screwed me over a few times on the phone and losing my hard drive when they were repairing the power input.
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i worked corporate IT for a place with gateway, and they're really good when your a certified depot. Free replacement parts delievered in under 12 hours every time. the cutom online ordering site (written in VB, crappily) was total trash though.