Re: Best and Worst Customer Service
I've had some battles with Nextel too. When I moved from MA to NY I tried over and over to get them to change my plan from MA to NY to no avail. I finally said look, cancel my service this is ridiculous I've been trying to change my plan for 6 months now. They tried to hit me with a $200 cancellation fee and I just about lost it. I think they sensed I wasn't very happy so they ended up waiving the fee.
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