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Old 12-08-2006, 03:26 PM   #1
saden1
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Join Date: Feb 2004
Location: Seattle
Age: 46
Posts: 10,069
F...Retention Representatives

You know, those "special" people who will try to do and say anything to retain you as a customer even when you tell them clearly and concisely that you want to cancel and there's nothing they can do to retain you as a customer. Even worse, they'll put you on hold in the hopes that you'll hangup. 10 min on hold just to cancel my service....WTF?

No, I don't want two months free service. No, don't connect me with your support group. No, don't send a technician over. Just cancel my service bitch!
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