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F...Retention Representatives
You know, those "special" people who will try to do and say anything to retain you as a customer even when you tell them clearly and concisely that you want to cancel and there's nothing they can do to retain you as a customer. Even worse, they'll put you on hold in the hopes that you'll hangup. 10 min on hold just to cancel my service....WTF?
No, I don't want two months free service. No, don't connect me with your support group. No, don't send a technician over. Just cancel my service bitch!
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"The Redskins have always suffered from chronic organizational deformities under Snyder."
-Jenkins
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