Commanders Post at The Warpath - View Single Post

firstdown · 08-17-2007, 04:53 PM

Sorry, for starting a thread and not replying. When I started the thread it did not show up so I said screw it as I was in a rush and today I see the thread. Not sure what that is all about. I went with the Nano as several of you suggested.

DB66 I know Best Buy is a bigger store but their customer service if you have a problem really sucks. I purchased a cheap $50.00 DVD player for my daughter to take to college and when she hooked it up at school it broke half way into its 1st DVD. She did not come home for a couple of months but I had the box and my receipt and tried to take it back. I'm not sure if their return policy was 60 or 90 days but it was like three days over their return policy. I tried to explain the situation to the return person and then the store mgr and they both pretty much said to bad. I explained that they would loose my business and others in my families business but they did not care. his was over a stupid $50.00 item which we all know that they could send it back and receive a credit or a new one from the company. I left and stood out front telling people about their poor customer service and did manage to get several people to turn away. I perfer to buy from Sears as they are the best around at taking stuff back and most of the time never even question the return. When buying this Ipod I did not have time to go shopping so I did go to Circut City which I have never had any issues with. The reason its called best buy is because when they tell ou by as your leaving the store they mean by as don't come back unless your buying something.

08-17-2007, 04:53 PM	#7
firstdown Living Legend Join Date: Oct 2004 Location: chesapeake, va Age: 61 Posts: 15,817	Re: Need Info On Buying Ipod Sorry, for starting a thread and not replying. When I started the thread it did not show up so I said screw it as I was in a rush and today I see the thread. Not sure what that is all about. I went with the Nano as several of you suggested. DB66 I know Best Buy is a bigger store but their customer service if you have a problem really sucks. I purchased a cheap $50.00 DVD player for my daughter to take to college and when she hooked it up at school it broke half way into its 1st DVD. She did not come home for a couple of months but I had the box and my receipt and tried to take it back. I'm not sure if their return policy was 60 or 90 days but it was like three days over their return policy. I tried to explain the situation to the return person and then the store mgr and they both pretty much said to bad. I explained that they would loose my business and others in my families business but they did not care. his was over a stupid $50.00 item which we all know that they could send it back and receive a credit or a new one from the company. I left and stood out front telling people about their poor customer service and did manage to get several people to turn away. I perfer to buy from Sears as they are the best around at taking stuff back and most of the time never even question the return. When buying this Ipod I did not have time to go shopping so I did go to Circut City which I have never had any issues with. The reason its called best buy is because when they tell ou by as your leaving the store they mean by as don't come back unless your buying something.