https://www.yahoo.com/finance/news/f...182914617.html
fast-food-workers-becoming-obsolete
While the choice will be up to the franchisees, many will likely embrace the option as a way to save on labor costs. Wendy's President and CFO, Todd Penegor, acknowledged
recent pressure on the labor market in a recent earnings call.
"We've been able to create some efficiencies on labor across the restaurant ... like customer self-order kiosks, mobile order, and mobile pay," Penegor said. Kiosks could possibly "mitigate any of the inflation" seen on the wage front for Wendy's, and could for other chains as well.
As the fight for a higher minimum wage continues, some argue that higher labor costs will force fast-food companies to cut staff.
Andy Puzder, the CEO of Carl's Jr. and Hardee's, is convinced. "
If you're making labor more expensive, and automation less expensive —
this is not rocket science," Puzder told Business Insider's Kate Taylor.
raise the minimum wage to unreasonable amount, then you get less jobs, less people work. don't complain