F... Comcast

DynamiteRave · 01-15-2013, 04:13 PM

Well Comcast called and said it was a "coding error" and they fixed it from their offices, so the guy isn't coming out tomorrow.

A coding error? This was an OLD error too, On Demand service hasn't worked for at least 4 months now. Just been too busy to take care of it. How the hell does a coding error happen?

I'm glad it's fixed, but geez. And I was in touch with customer service and they troubleshooted this TWICE. It wasn't until the 3rd time I talked to them they said they had to send someone out. So you're saying the two times I talked to customer service previously, they didn't check to make sure the codes were legit?

01-15-2013, 04:13 PM	#34
DynamiteRave Living Legend Join Date: Dec 2005 Location: Washington DC Age: 38 Posts: 16,867	Re: F... Comcast Well Comcast called and said it was a "coding error" and they fixed it from their offices, so the guy isn't coming out tomorrow. A coding error? This was an OLD error too, On Demand service hasn't worked for at least 4 months now. Just been too busy to take care of it. How the hell does a coding error happen? I'm glad it's fixed, but geez. And I was in touch with customer service and they troubleshooted this TWICE. It wasn't until the 3rd time I talked to them they said they had to send someone out. So you're saying the two times I talked to customer service previously, they didn't check to make sure the codes were legit? __________________ Establishment, establishment, you always know what's best. I've been a part of this message board for 17 years. Damn I'm old.

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F... Comcast

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