Sorry for the down time

[MTK]

Damn that was a rough couple of days, but we're back up now. Here's what happened:

Dear WestHost Clients,

On Saturday, February 20th at approximately 2:20 p.m. MDT, we experienced some hardware failure as a result of an annual fire system inspection at our Data Center (DC). An inadvertent release of Inergen was triggered in the DC environment. The release was triggered by an actuator that was not removed as required in the DC's pre-test checklist. As such, the entire DC was impacted at some level, however not all servers were affected. This error was not the result of a mistake by WestHost employees, our hardware or systems. The mistake was triggered by an error from a vendor. With that said, we take responsibility and are doing everything we can to restore all systems completely.

There were multiple servers impacted by this outage; some of the servers have had damaged hardware replaced while other servers need to be restored from backups. A large majority of the servers that were affected have since had all services restored and are back online. We still have a few remaining servers that are experiencing problems. We are doing everything we can to restore those remaining servers as quickly as possible.

In the future for updates if the site goes down, follow us on Facebook or on this blog page.

[mredskins]

Thanks for keeping that blog, I was following it!

[CRedskinsRule]

Glad to see the Warpath back up. Dang, I felt like a crack spider LOL.

[SolidSnake84]

Me too!

And somebody started a rumor that WP was dead, and i got freakd out lol

[FRPLG]

Holy crap...someone is gonna get fired.

[MTK]

The Warpath will never die.

[luvthemskins1975]

I thought I was going to lose my mind! I am a Redskins junkie and I need to read about them all day. Thanks for getting the site back up.:headbange

[FRPLG]

An active board with over 6000 members doesn't just die.

[firstdown]

I didn't even know it was down. To check in on facebook do I have to have an account?

[Daseal]

Okay, my shakes are getting better now. Matty, have you contacted them about getting free service for a while? I'm sure, if you have an SLA, they broke it something fierce being down for a few days. Definitely worth a bitchy e-mail.

[mredskins]

IT says in the blog they are giving free months out.

[53Fan]

Glad to see you back.

[MTK]

Originally Posted by firstdown

I didn't even know it was down. To check in on facebook do I have to have an account?

I think you do, just check the blog

[MTK]

Originally Posted by mredskins

IT says in the blog they are giving free months out.

They sure as hell better be.

I feel kinda fortunate, I mean there are people out there running businesses that are literally losing income and potential customers over this.

[MTK]

Originally Posted by Daseal

Okay, my shakes are getting better now. Matty, have you contacted them about getting free service for a while? I'm sure, if you have an SLA, they broke it something fierce being down for a few days. Definitely worth a bitchy e-mail.

I'm going to wait for the dust to settle on everything and see what they offer. They've already promised to credit people for the downtime and I won't be surprised if they tack on some additional free time as well.